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How to Get Prospects to Return Your Call

How effective are the messages that YOU leave for your prospects? Your prospects form an opinion about you and your company every time you contact them. In fact, the messages you leave on their voicemail or e-mail may be a determining factor in their decision to call you back and consider doing business with you. So make a good impression!

The Voicemail Message

Recently, I had the experience of shopping for a car. Unfortunately, I didnt have the pleasure of buying one. Although I knew the exact car I wanted and was ready to buy, not one car salesperson was willing to give me any personal attention.

To begin, I followed a get a quote tool that was available online and filled in exactly what I wanted in my next car: the type, the color, the features, and even additional comments. I couldnt have made it much easier for a car salesperson to sell me a car that I already knew I wanted.

With the five requests that I sent online to different car dealerships in my area, I received five phone calls within 12 hours of my request. All of them went directly to my voicemail.

Here is the basic script to four of the messages I received:

Hello, this is (insert name of salesperson) calling from (insert name of car dealership). Please call me back at (insert telephone number that I have yet to call).

BOOORING! And talk about impersonal! Did they even read my request? Do they even know what kind of car I am interested in?

When a prospect goes out of their way to contact you in regards to a sale, the last thing you want to do is leave them an impersonal or automated message!

Whats the purpose of a voicemail message?

There is only one objective to leaving a voicemail: get them to call you back. Be creative! Use humor! Show them you are different from the competition!

Distinguishing yourself from others DOES NOT mean telling your prospects how great and wonderful you and your company are. DONT tell them that your company is the biggest, the best, that it always puts the customer first, has a 99.6 percent customer satisfaction rate, was the first to do something, or how long youve been in business and how many awards your company has won. In fact, dont tell them ANYTHING remotely similar to anything on that list!

True Story: While attending college at Bowling Green State University I made a significant observation: all seven pizza companies in town printed voted #1 pizza in town right on their pizza box. Why? The same reason you tell your customers how great you arebecause you think people actually care.

How do you differentiate yourself from the competition?

Your prospects know what they like and what they want. They dont want to dance around with you or play games. They want to be treated like an important customer and not like the next sale towards quota.

So try leaving a message that is actually to the point. Try to sound like a human being and not a salesperson. Leave a message of value, where you tell your prospect something they might actually want to know. This will entice them to return your call. (Want more examples? Send a blank e-mail to voicemail@tomrichard.com)

The e-mail message

After sending in my online quote requests for a car, I also received an automated e-mail. I know that youve probably received one sometime in your life, too. Theyre easy to spot as soon as you open the message: a letter full of misspellings, asterisks and exclamation points; sent from a nameless person promising to give you an incredible deal on a sale.

These types of e-mails almost always end up in the trash folder. Why? Because theyre garbage, and you know it! So, why are you using this garbage to reach your prospects?

Voicemails and e-mails should always be sent personally from a real human being, with the intention of creating a relationship with your prospect. Get to know your prospect so you will understand them and discover their motivation for their interest. When you know why they are interested, you will find out how they will make the decision of whether or nor to buy from you.

Be persistent!

Although all five dealerships reached out to me within the first 24 hours of my inquiry, not one person has followed up with me since then (with the exception of automated e-mail blasts, like I mentioned).

A clear and simple way to separate yourself from the competition is to be pleasantly persistent with your follow-up. You are NOT creating a favorable impression with a prospect if you cant take the time to contact them on a personal level after your first attempt.

When I sent out my initial online inquiries, I was ready to buy a car. I took the first step to contact five different car dealerships in my area. However, the impersonal and ineffective follow-ups of these dealerships have reminded me of why I dont like purchasing a car, and now I am considering keeping my old one.

I didnt make the sales process difficult, the follow-up system of the car dealerships did!

So consider this: is your follow-up system killing your chance of making sales? Do you send messages to your prospects? Are they personal? Are they effective? Remember, the point of the follow-up is to establish a relationship that will eventually lead to a sale. So be personal, be persistent, and be happy youre changing a prospect into a customer!

posted by 22347 @ 11:48 PM 0 comments

League Two Betting Review - 13 February 2006

Grimsby Town are the new leaders of League Two after beating Boston United 1-0 at Blundell Park. Michael Reddys goal after 72 minutes was enough to secure the Mariners second win in a row at odds of 9/10.

Last weeks leaders Carlisle United were held to a tense goalless draw at promotion rivals Leyton Orient. Draw backers could have got on at 23/10 with Carlisle now two points behind Grimsby.

Third placed Wycombe Wanderers fought back from two goals down at home to draw 2-2 with relegation strugglers Mansfield Town. Jon Olav-Hjelde and Richie Barker put the Stags 2-0 ahead after 33 minutes, but goals from Tommy Mooney and Stefan Oakes denied an unlikely 9/2 away victory.

Northampton Town squandered the chance to move in to the top three by losing 3-1 at Cheltenham Town. Steve Guinan, Kayode Odejayi and JJ Melligan ensured a home win at 6/4.

Rushden & Diamonds refuse to go down without a fight and Petr Miklondas 30 yard strike gave them all three points against Notts County. Barry Hunters side, 8/5 on the day, have lost just one of their last five games.

Bottom club Stockport County also earned a vital win at faltering Chester City. Liam Dickinson broke the deadlock for County after 76 minutes but Ryan Lowe equalised for City five minutes later. With the match heading for a draw Dickinson grabbed the vital 5/2 winner a minute from time to keep the Hatters just one point from safety.

Meanwhile, Torquay United remain in deep trouble after losing 2-0 at Lincoln City. Scott Kerr after 12 minutes and a last minute goal from Jeff Hughes secured a 5/6 win for the Imps.

Macclesfield Town vs Wrexham, Rochdale vs Barnet and Bury vs Oxford were all called off due to frozen pitches.

posted by 22347 @ 9:18 PM 0 comments

Maintenance

Kurt Vonnegut once said, "Another flaw in human character is that everybody wants to build and nobody wants to do Maintenance."

This remark perfectly describes our ignorance towards the important task of Maintenance. Be it regular Maintenance of our car or spending money on house repair, we usually try to avoid these Maintenance jobs on one pretext or the other.

Though we must realize the inherited benefits of doing regular Maintenance. By taking care of our valuables and spending time and money on their regular Maintenance, we could use them for a longer duration of time and get the maximum benefits out of them.

Maintenance is usually one of four types. The first one is Preventive Maintenance (PM). In this Maintenance mechanism, you need to take some extra steps at present to foresee and rectify events that could possibly lead to problems in the future. It is usually done under the guidance of experts, and is beneficial in decreasing unexpected expenses and availing consistent performance.

The second type is Predictive Maintenance (PdM). This Maintenance involves checking the current system health (efficiency check) and identifying areas where problems could occur in the future. This type of Maintenance involves listing future problems, but does not incorporate the measures.

Corrective Maintenance (CM) is the third Maintenance type. It is a retroactive strategy and is used when any failure or fault occurs in the system. The basic objective behind this Maintenance type is to correct the fault soon, with less emphasis on cost and more on time.

The last type is Reliability Centered Maintenance (RCM). This is the latest Maintenance technique, which involves continuous improvement of Maintenance programs in the most cost-effective terms and in a technically feasible manner. RCM focuses on listing past failures and Maintenance history, and emphasizes the functional importance of system components.

posted by 22347 @ 5:55 PM 0 comments

How to Get Prospects to Return Your Call

How effective are the messages that YOU leave for your prospects? Your prospects form an opinion about you and your company every time you contact them. In fact, the messages you leave on their voicemail or e-mail may be a determining factor in their decision to call you back and consider doing business with you. So make a good impression!

The Voicemail Message

Recently, I had the experience of shopping for a car. Unfortunately, I didnt have the pleasure of buying one. Although I knew the exact car I wanted and was ready to buy, not one car salesperson was willing to give me any personal attention.

To begin, I followed a get a quote tool that was available online and filled in exactly what I wanted in my next car: the type, the color, the features, and even additional comments. I couldnt have made it much easier for a car salesperson to sell me a car that I already knew I wanted.

With the five requests that I sent online to different car dealerships in my area, I received five phone calls within 12 hours of my request. All of them went directly to my voicemail.

Here is the basic script to four of the messages I received:

Hello, this is (insert name of salesperson) calling from (insert name of car dealership). Please call me back at (insert telephone number that I have yet to call).

BOOORING! And talk about impersonal! Did they even read my request? Do they even know what kind of car I am interested in?

When a prospect goes out of their way to contact you in regards to a sale, the last thing you want to do is leave them an impersonal or automated message!

Whats the purpose of a voicemail message?

There is only one objective to leaving a voicemail: get them to call you back. Be creative! Use humor! Show them you are different from the competition!

Distinguishing yourself from others DOES NOT mean telling your prospects how great and wonderful you and your company are. DONT tell them that your company is the biggest, the best, that it always puts the customer first, has a 99.6 percent customer satisfaction rate, was the first to do something, or how long youve been in business and how many awards your company has won. In fact, dont tell them ANYTHING remotely similar to anything on that list!

True Story: While attending college at Bowling Green State University I made a significant observation: all seven pizza companies in town printed voted #1 pizza in town right on their pizza box. Why? The same reason you tell your customers how great you arebecause you think people actually care.

How do you differentiate yourself from the competition?

Your prospects know what they like and what they want. They dont want to dance around with you or play games. They want to be treated like an important customer and not like the next sale towards quota.

So try leaving a message that is actually to the point. Try to sound like a human being and not a salesperson. Leave a message of value, where you tell your prospect something they might actually want to know. This will entice them to return your call. (Want more examples? Send a blank e-mail to voicemail@tomrichard.com)

The e-mail message

After sending in my online quote requests for a car, I also received an automated e-mail. I know that youve probably received one sometime in your life, too. Theyre easy to spot as soon as you open the message: a letter full of misspellings, asterisks and exclamation points; sent from a nameless person promising to give you an incredible deal on a sale.

These types of e-mails almost always end up in the trash folder. Why? Because theyre garbage, and you know it! So, why are you using this garbage to reach your prospects?

Voicemails and e-mails should always be sent personally from a real human being, with the intention of creating a relationship with your prospect. Get to know your prospect so you will understand them and discover their motivation for their interest. When you know why they are interested, you will find out how they will make the decision of whether or nor to buy from you.

Be persistent!

Although all five dealerships reached out to me within the first 24 hours of my inquiry, not one person has followed up with me since then (with the exception of automated e-mail blasts, like I mentioned).

A clear and simple way to separate yourself from the competition is to be pleasantly persistent with your follow-up. You are NOT creating a favorable impression with a prospect if you cant take the time to contact them on a personal level after your first attempt.

When I sent out my initial online inquiries, I was ready to buy a car. I took the first step to contact five different car dealerships in my area. However, the impersonal and ineffective follow-ups of these dealerships have reminded me of why I dont like purchasing a car, and now I am considering keeping my old one.

I didnt make the sales process difficult, the follow-up system of the car dealerships did!

So consider this: is your follow-up system killing your chance of making sales? Do you send messages to your prospects? Are they personal? Are they effective? Remember, the point of the follow-up is to establish a relationship that will eventually lead to a sale. So be personal, be persistent, and be happy youre changing a prospect into a customer!

posted by 22347 @ 2:33 PM 0 comments

Simple Theory for Soccer Betting

Why is soccer betting popular?

If we were to compare other sports with soccer, soccer has the highest occurrences for weak team to beat a strong team down especially in English Premier League. Let's turn back the clock; can any of you recall the UEFA Championship final?? Clashed between Man.Utd and Bayern Munich in 1999 where Man.Utd successfully won Bayern Munich by 2 goals during 2 minutes injury time. For those who bet on Bayern Munich, how hard for punters to accept this, unfortunately this is the FACT. Well, as you can see, this is the most interesting part in soccer betting. There is a saying, a football is round, therefore it might have unpredictable ending.

What is the simple theory in betting world?

Everything in the world is sharing the same natural concept and also follows the same trend. There is no exception for soccer betting. The theory is simple. When a graph makes an incline, of course the line will keep climbing and stop at a stage. No matter how high it reaches or how low it drops, there is always a stop to it. I would confidently say that only in minor cases, the graph will move up and down continuously within a short period of time. As example, you could notice that most market share will always have gradual incline and then follow by long dropping line repeatedly. You could also notice that the rich gets richer and poor gets poorer. In sports betting, I believe some of you did experience before winning streaks which you kept winning non-stop even though you simply put your bet. In contrast when encounter down period, even if you work hard to make analysis or follow the bet of your lucky friends but finally lose too. Why? The only answer is natural concept and trend. We must agree and follow the trend.

How betting trend works in soccer betting?

The rule of thumb is do not be stubborn to confidently place bets on teams that continuously lost and have the thinking that they would make a come back. This is totally wrong. Maybe you will win at the end by follow this type of betting strategy but how much capital you need to have and how much you need to lose before you can win the bet. Based on the trend concept, if a team is keep losing, the graph for them is dropping, we should bet against them until the graph reach a pit stop. In contrast, if a team turnover from lose to win, we should start chase the team to win until stop stage. How simple is it? Win keeps winning and lose keeps losing.

Which team to bet from among of uncountable matches?

When using the trend concept in soccer betting, it is safer if we use it to bet on strong team and only focus on climbing graph. Meanwhile, we put our bet only on strong team when they are in win stage. The reason to choose strong team is they need points to secure their position at the top of the league table. In addition, strong team with higher strength could easily win if victory is a must.

The last but not the least, I am sure you will have doubts on my simple theory trend. I could tell you that my theory has been proven. I have been using the betting strategy for 2 consecutive years and it really works for me. From my bet statistics, it hits more than 75% accuracy.

posted by 22347 @ 1:43 AM 0 comments